Energy Audits/Assessments

All home energy audits/assessments are performed by Shelby Electric Cooperative's own BPI certified Energy Auditor. The home owner must be present for all activities related to the energy assessment/audit. A rental property will not be inspected without the home owner unless written, signed consent has been made. We ask the home owner to assist in the audit by taking notes; a copy is kept by the home owner and the cooperative at the end of the audit for reference to all items discussed.

Energy Assistance

We know that anyone can experience difficult times. Shelby Electric Cooperative cares about its members and wants to work with them to provide options that help keep the power on.

Please contact us toll free at 1-800-677-2612 or the resources listed below if you are having difficulty paying your energy bills.



Take control of your energy consumption with UPay -- a prepay energy program from Shelby Electric Cooperative.

With UPay you can:

Ways to Pay

Pay Online

Pay your bill online with SmartHub by clicking here.  You can also pay on-the-go by downloading SmartHub on your phone or other mobile device. You can find it by searching SmartHub on the app store.


Pay your bill by phone 24/7. Call toll free 855-385-9981 and follow the automated prompts to pay by check, credit, or debit card.


On Monday April 10, 2017, we want to thank the Shelby Electric Linemen for all their hard work dedication.  We also want to say thank you to all the line personnel all across the country who keep our lights on and work in all kinds of weather to get our power back on after a storm or other incident knocks our our power.  So #ThankALineman on Monday, April 10, for Cooperative Lineman Appreciation Day.  Stay Safe!