We Want Your Feedback

Thank you for your support, we have reached the number of respondents needed to acquire an ACSI score. We appreciate everyone who took the time to take the survey, as your feedback is valuable.

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Shelby Electric Cooperative is conducting a member satisfaction survey in partnership with our national brand, Touchstone Energy Cooperatives. The inaugural Cooperative Advantage Report is in support of the American Customer Satisfaction Index (ACSI). ACSI is a score that measures a customer's satisfaction with products and services in various industries. Your feedback is instrumental in shaping the way cooperatives serve their members. 

Please take 5-10 minutes to complete this confidential survey. Click on this link or scan the QR code in the graphic below. Thank you! 

Member Survey Graphic